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- MSC Cruises has introduced a new and improved ‘Future Cruise Programme’ designed to benefit travel agents and the line’s guests when a customer who had used an agency for their holiday at sea books their next sailing while onboard. 

The original agents will receive full commission for any new booking made on board and MSC Cruises believes the new plan will allow agency resources to be better allocated and provide funds to foster new opportunities and customers. 

New aspects of the programme for guests include a reduced ‘onboard-only deposit’ starting from 100 per person for their next cruise, greater flexibility so a reservation can be changed to suit the customer’s needs prior to final payment and an extended ‘best price guarantee’ timeframe. 

Benefits of the line’s existing ‘Future Cruise Programme’ will continue. These include up to €/$/£200 in shipboard credit for a customer’s next cruise, double points for the line’s loyalty programme MSC Voyagers Club, the ability to combine market offers with the rewards scheme and guests can also choose from the best selection of cabins and suites.    

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Guests onboard MSC Cruises’ ships have access to information and best offers through its dedicated onboard Future Cruise teams and every new booking will generate an email confirmation of the booking to an agent to help them continue to manage the relationship with their customers when they return home from their sailing. 

Full details of the new ‘Future Cruise Programme’ are available at the line’s website for travel agents, MSC Book.